I know Odoo has several connectors that provide Asterisk integration. Is there any interest in integrating this with ERPNext? A general idea would be creating a connection to Asterix with ERPNext. Existing Customers: When existing customer calls, a popup with customers name appears. Option to take…

It’a great idea , one of reason so many people like odoo because it’s integrated with asterisk .

Better to integrate a softswitch like Freeswitch than a pbx like Asterisk due to latency and performance reason. [image] Freeswitch Integration Feature Requests Since OpenERP/Odoo has integration with PBX like Asterisk server, there are more adopters.* Will ERPNext make …

i don’t think so you can not find much small or medium business using softswitch , mostly they use different brand of ip pbx base on asterisk .

[image] neginy: i don’t think so you can not find much small or medium business using softswitch , mostly they use different brand of ip pbx base on asterisk . Till their communications throttles. Later they pay a big price for not adopting something like freeswitch. Better safe than sorry, i…

I have written a module (client/server) to integrate Asterisk with any CRM via ARI interface. The code is at : Javascript/SocketIoAri at master · phiphu2002/Javascript · GitHub

Amazing! What version of erpnext did you test it with?

Hi @Quang_Phu_Phi … Nice module, Is there any documentation on how to install this module in ERPNext?

Hello, i did not test with ERPNext yet. However, this can integrate to any CRM. You can see the design document: https://github.com/phiphu2002/Javascript/blob/master/SocketIoAri/SystemDesign-v1.4.pdf . CRM Adapter module is written purely in javascript, which could be integrated to any website with …

Hi, Can you integrate with ERPNext for a fee? We can start a bounty for this

I am also interested in this implementation! Even for a fee!

Asterisk VoIP CRM Integration

ERPNext Feature Requests

zenny April 15, 2016, 12:36pm 3

Better to integrate a softswitch like Freeswitch than a pbx like Asterisk due to latency and performance reason.