Bench update throwing an error

sunilsrikumar · March 18, 2016, 9:34am

Bench update throw an error with blank screen. Traceback

Found existing installation: pip 8.1.0
    Uninstalling pip-8.1.0:
      Successfully uninstalled pip-8.1.0
Successfully installed pip-8.1.1
Traceback (most recent call last):
  File "./env/bin/pip", line 11, in <module>
    sys.exit(main())
  File "/home/nescode/frappe-bench/env/local/lib/python2.7/site-packages/pip/__init__.py", line 215, in main
    locale.setlocale(locale.LC_ALL, '')
  File "/home/nescode/frappe-bench/env/lib/python2.7/locale.py", line 547, in setlocale
    return _setlocale(category, locale)
locale.Error: unsupported locale setting
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 9, in <module>
    load_entry_point('bench==0.1', 'console_scripts', 'bench')()
  File "/home/nescode/bench-repo/bench/cli.py", line 60, in cli
    bench()
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 664, in __call__
    return self.main(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 644, in main
    rv = self.invoke(ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 991, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 837, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 464, in invoke
    return callback(*args, **kwargs)
  File "/home/nescode/bench-repo/bench/cli.py", line 241, in _update
    update(pull, patch, build, bench, auto, restart_supervisor, requirements, no_backup, upgrade, force=force)
  File "/home/nescode/bench-repo/bench/cli.py", line 259, in update
    update_requirements(bench=bench_path)
  File "/home/nescode/bench-repo/bench/utils.py", line 361, in update_requirements
    exec_cmd("{pip} install -q -r {req_file}".format(pip=pip, req_file=req_file))
  File "/home/nescode/bench-repo/bench/utils.py", line 105, in exec_cmd
    raise CommandFailedError(cmd)
bench.utils.CommandFailedError: ./env/bin/pip install -q -r ./apps/erpnext/requirements.txt

anand · March 18, 2016, 12:10pm

This is extremely strange. Did trying again fix the issue?

sunilsrikumar · March 18, 2016, 12:30pm

Yes, I try to figure out the issue. Seems like:

Pillow dependencies is not getting validated.

Surprisingly, blank screen is coming post login. It’s debain wheezy, and before this error system was running on v6.25. I tried to update again, but no luck. New traceback might help:

nescode@nescodeerp:~/frappe-bench$ bench update
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/ssl_peer_verification.py:25: UserWarning: SubjectAltName support is disabled - check pyasn1 package installation to enable
  warnings.warn(SUBJ_ALT_NAME_SUPPORT_MSG)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
INFO:bench.utils:setting up sudoers
Already up-to-date.
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/ssl_peer_verification.py:25: UserWarning: SubjectAltName support is disabled - check pyasn1 package installation to enable
  warnings.warn(SUBJ_ALT_NAME_SUPPORT_MSG)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
Traceback (most recent call last):
  File "./env/bin/pip", line 11, in <module>
    sys.exit(main())
  File "/home/nescode/frappe-bench/env/local/lib/python2.7/site-packages/pip/__init__.py", line 215, in main
    locale.setlocale(locale.LC_ALL, '')
  File "/home/nescode/frappe-bench/env/lib/python2.7/locale.py", line 547, in setlocale
    return _setlocale(category, locale)
locale.Error: unsupported locale setting
Please install these dependencies using the command:
sudo apt-get install -y libtiff5-dev libjpeg8-dev zlib1g-dev libfreetype6-dev liblcms2-dev libwebp-dev tcl8.6-dev tk8.6-dev python-tk
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 9, in <module>
    load_entry_point('bench==0.1', 'console_scripts', 'bench')()
  File "/home/nescode/bench-repo/bench/cli.py", line 60, in cli
    bench()
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 664, in __call__
    return self.main(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 644, in main
    rv = self.invoke(ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 991, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 837, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 464, in invoke
    return callback(*args, **kwargs)
  File "/home/nescode/bench-repo/bench/cli.py", line 241, in _update
    update(pull, patch, build, bench, auto, restart_supervisor, requirements, no_backup, upgrade, force=force)
  File "/home/nescode/bench-repo/bench/cli.py", line 253, in update
    before_update(bench=bench_path, requirements=requirements)
  File "/home/nescode/bench-repo/bench/utils.py", line 633, in before_update
    validate_pillow_dependencies(bench, requirements)
  File "/home/nescode/bench-repo/bench/utils.py", line 641, in validate_pillow_dependencies
    exec_cmd("{pip} install Pillow".format(pip=pip))
  File "/home/nescode/bench-repo/bench/utils.py", line 105, in exec_cmd
    raise CommandFailedError(cmd)
bench.utils.CommandFailedError: ./env/bin/pip install Pillow
nescode@nescodeerp:~/frappe-bench$ bench update
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/ssl_peer_verification.py:25: UserWarning: SubjectAltName support is disabled - check pyasn1 package installation to enable
  warnings.warn(SUBJ_ALT_NAME_SUPPORT_MSG)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
INFO:bench.utils:setting up sudoers
Already up-to-date.
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/ssl_peer_verification.py:25: UserWarning: SubjectAltName support is disabled - check pyasn1 package installation to enable
  warnings.warn(SUBJ_ALT_NAME_SUPPORT_MSG)
/usr/local/lib/python2.7/dist-packages/ndg/httpsclient/subj_alt_name.py:22: UserWarning: Error importing pyasn1, subjectAltName check for SSL peer verification will be disabled.  Import error is: No module named pyasn1.type
  warnings.warn(import_error_msg)
Traceback (most recent call last):
  File "./env/bin/pip", line 11, in <module>
    sys.exit(main())
  File "/home/nescode/frappe-bench/env/local/lib/python2.7/site-packages/pip/__init__.py", line 215, in main
    locale.setlocale(locale.LC_ALL, '')
  File "/home/nescode/frappe-bench/env/lib/python2.7/locale.py", line 547, in setlocale
    return _setlocale(category, locale)
locale.Error: unsupported locale setting
Please install these dependencies using the command:
sudo apt-get install -y libtiff5-dev libjpeg8-dev zlib1g-dev libfreetype6-dev liblcms2-dev libwebp-dev tcl8.6-dev tk8.6-dev python-tk
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 9, in <module>
    load_entry_point('bench==0.1', 'console_scripts', 'bench')()
  File "/home/nescode/bench-repo/bench/cli.py", line 60, in cli
    bench()
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 664, in __call__
    return self.main(*args, **kwargs)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 644, in main
    rv = self.invoke(ctx)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 991, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 837, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/local/lib/python2.7/dist-packages/click/core.py", line 464, in invoke
    return callback(*args, **kwargs)
  File "/home/nescode/bench-repo/bench/cli.py", line 241, in _update
    update(pull, patch, build, bench, auto, restart_supervisor, requirements, no_backup, upgrade, force=force)
  File "/home/nescode/bench-repo/bench/cli.py", line 253, in update
    before_update(bench=bench_path, requirements=requirements)
  File "/home/nescode/bench-repo/bench/utils.py", line 633, in before_update
    validate_pillow_dependencies(bench, requirements)
  File "/home/nescode/bench-repo/bench/utils.py", line 641, in validate_pillow_dependencies
    exec_cmd("{pip} install Pillow".format(pip=pip))
  File "/home/nescode/bench-repo/bench/utils.py", line 105, in exec_cmd
    raise CommandFailedError(cmd)
bench.utils.CommandFailedError: ./env/bin/pip install Pillow

anand · March 18, 2016, 12:31pm

Did you change the locale of your bash/server?

What’s the output of locale from command line?

sunilsrikumar · March 18, 2016, 12:34pm

I think didn’t made any changes. Output is

$ locale
locale: Cannot set LC_CTYPE to default locale: No such file or directory
locale: Cannot set LC_ALL to default locale: No such file or directory
LANG=en_US.UTF-8
LANGUAGE=en_US:en
LC_CTYPE=UTF-8
LC_NUMERIC="en_US.UTF-8"
LC_TIME="en_US.UTF-8"
LC_COLLATE="en_US.UTF-8"
LC_MONETARY="en_US.UTF-8"
LC_MESSAGES="en_US.UTF-8"
LC_PAPER="en_US.UTF-8"
LC_NAME="en_US.UTF-8"
LC_ADDRESS="en_US.UTF-8"
LC_TELEPHONE="en_US.UTF-8"
LC_MEASUREMENT="en_US.UTF-8"
LC_IDENTIFICATION="en_US.UTF-8"
LC_ALL=

anand · March 18, 2016, 12:34pm

Someone changed the values of LC_CTYPE and LC_ALL most likely in your bashrc

sunilsrikumar · March 18, 2016, 2:31pm

bash profile was perfectly fine. But not sure how system default locale setting changed from en_US.UTF-8 to C.

Resolved issue by setting it. Sharing the steps in case someone need. Only Debian gives dialogue box to choose locale setting, not ubuntu.

Step 1: Run below command in same order

export LANGUAGE=en_US.UTF-8
export LANG=en_US.UTF-8
export LC_ALL=en_US.UTF-8
locale-gen en_US.UTF-8
sudo dpkg-reconfigure locales

Step 2: Update bench once again

bench update

Thank you so much @anand for sharing valuable input. Appreciate it.