Can we Create Ticket by Sending Email directly

[baljit]

Is there a prebuilt feature to send email and create ticket automatically in frappe helpdesk.

[michelle]

In the email account, mention HD ticket if you want to auto-create a ticket via email.

[Jyoti]

Hi,
I have done same configuration but too i am not able to create hd ticket.Please help me

Thanks,
Jyoti