@nabinhait yes i have. Emails don’t get generated even after using that. In fact everything was working as intended until v12.5.0 was released last week and what i suspect is This PR broke workflow email alert. Now Email alerts don’t get generated from workflow even when i use the template or allow the default template.
I reported it in this thread but so far no word on if and when it will be looked into and/or fixed. I am left frustrated as my workflows now sit without approvals because approvers don’t get notified that they have workflow actions awaiting approval and/or have to login to to approve which is difficult because most are in the field and are pressed for time to check every time. This has a severe negative effect on business processes at the moment so i am looking for solutions or workaround to this issue.