Custom Search Field not working properly

[Nirvisha_Soni]

I encountered a similar issue and was able to find a solution.

Customer as link field: searching fields and the shape

Hello; What is the story of using Customer as link field? I selected in the customize form the searching field to be based on the phone field but when I do search (while I am selecting the customer), I do not find any customer. This situation is not existed with Customer link field in sales order and sales invoice but when I add Customer as link field in any other doctype, I do not see the search fields has any value (also I do not see any of these fields in the drop down). So why? Below are …