Easy Install on Ubuntu 16.04.5

Install / Update Deployment
1

I have this error while using easy install on Ubuntu 16.04 64 bit on vultr

TASK [bench : python2 bench init for production] ***************************************************
fatal: [localhost]: FAILED! => {"changed": true, "cmd": ["bench", "init", "/home/frappe/frappe-bench", "--frappe-path", "https://github.com/frappe/frappe", "--frappe-branch", "master"], "delta": "0:01:34.961202", "end": "2018-10-17 07:59:05.184094", "msg": "non-zero return code", "rc": 1, "start": "2018-10-17 07:57:30.222892", "stderr": "INFO:bench.utils:virtualenv -q env -p /usr/bin/python\nINFO:bench.utils:env/bin/pip -q install --upgrade pip\nINFO:bench.utils:env/bin/pip -q install wheel\nINFO:bench.utils:env/bin/pip -q install six\nINFO:bench.utils:env/bin/pip -q install -e git+https://github.com/frappe/python-pdfkit.git#egg=pdfkit\nINFO:bench.app:getting app frappe\nINFO:bench.utils:git clone https://github.com/frappe/frappe --branch master  --origin upstream\nCloning into 'frappe'...\nINFO:bench.app:installing frappe\nINFO:bench.utils:/home/frappe/frappe-bench/env/bin/pip install -q  -e /home/frappe/frappe-bench/apps/frappe --no-cache-dir\nrequests 2.19.1 has requirement urllib3<1.24,>=1.21.1, but you'll have urllib3 1.24 which is incompatible.\nbotocore 1.12.25 has requirement urllib3<1.24,>=1.20, but you'll have urllib3 1.24 which is incompatible.\nINFO:bench.app:getting app frappe_io\nINFO:bench.utils:git clone https://github.com/frappe/frappe_io --branch master  --origin upstream\nCloning into 'frappe_io'...\nINFO:bench.app:installing frappe_io\nINFO:bench.utils:/home/frappe/frappe-bench/env/bin/pip install -q  -e /home/frappe/frappe-bench/apps/frappe_io --no-cache-dir\nINFO:bench.utils:npm install\nnpm notice created a lockfile as package-lock.json. You should commit this file.\nnpm WARN frappe@ No description\nnpm WARN optional SKIPPING OPTIONAL DEPENDENCY: fsevents@1.2.4 (node_modules/fsevents):\nnpm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for fsevents@1.2.4: wanted {\"os\":\"darwin\",\"arch\":\"any\"} (current: {\"os\":\"linux\",\"arch\":\"x64\"})\n\n/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.24) or chardet (3.0.4) doesn't match a supported version!\n  RequestsDependencyWarning)\n/home/frappe/frappe-bench/env/bin/python: No module named ordered_dict", "stderr_lines": ["INFO:bench.utils:virtualenv -q env -p /usr/bin/python", "INFO:bench.utils:env/bin/pip -q install --upgrade pip", "INFO:bench.utils:env/bin/pip -q install wheel", "INFO:bench.utils:env/bin/pip -q install six", "INFO:bench.utils:env/bin/pip -q install -e git+https://github.com/frappe/python-pdfkit.git#egg=pdfkit", "INFO:bench.app:getting app frappe", "INFO:bench.utils:git clone https://github.com/frappe/frappe --branch master  --origin upstream", "Cloning into 'frappe'...", "INFO:bench.app:installing frappe", "INFO:bench.utils:/home/frappe/frappe-bench/env/bin/pip install -q  -e /home/frappe/frappe-bench/apps/frappe --no-cache-dir", "requests 2.19.1 has requirement urllib3<1.24,>=1.21.1, but you'll have urllib3 1.24 which is incompatible.", "botocore 1.12.25 has requirement urllib3<1.24,>=1.20, but you'll have urllib3 1.24 which is incompatible.", "INFO:bench.app:getting app frappe_io", "INFO:bench.utils:git clone https://github.com/frappe/frappe_io --branch master  --origin upstream", "Cloning into 'frappe_io'...", "INFO:bench.app:installing frappe_io", "INFO:bench.utils:/home/frappe/frappe-bench/env/bin/pip install -q  -e /home/frappe/frappe-bench/apps/frappe_io --no-cache-dir", "INFO:bench.utils:npm install", "npm notice created a lockfile as package-lock.json. You should commit this file.", "npm WARN frappe@ No description", "npm WARN optional SKIPPING OPTIONAL DEPENDENCY: fsevents@1.2.4 (node_modules/fsevents):", "npm WARN notsup SKIPPING OPTIONAL DEPENDENCY: Unsupported platform for fsevents@1.2.4: wanted {\"os\":\"darwin\",\"arch\":\"any\"} (current: {\"os\":\"linux\",\"arch\":\"x64\"})", "", "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/requests/__init__.py:91: RequestsDependencyWarning: urllib3 (1.24) or chardet (3.0.4) doesn't match a supported version!", "  RequestsDependencyWarning)", "/home/frappe/frappe-bench/env/bin/python: No module named ordered_dict"], "stdout": "Already using interpreter /usr/bin/python\n\n> chromedriver@2.42.1 install /home/frappe/frappe-bench/node_modules/chromedriver\n> node install.js\n\nDownloading https://chromedriver.storage.googleapis.com/2.42/chromedriver_linux64.zip\nSaving to /tmp/chromedriver/chromedriver_linux64.zip\nReceived 781K...\nReceived 1568K...\nReceived 2352K...\nReceived 3136K...\nReceived 3920K...\nReceived 3944K total.\nExtracting zip contents\nCopying to target path /home/frappe/frappe-bench/node_modules/chromedriver/lib/chromedriver\nFixing file permissions\nDone. ChromeDriver binary available at /home/frappe/frappe-bench/node_modules/chromedriver/lib/chromedriver/chromedriver\nadded 480 packages from 269 contributors and audited 3531 packages in 15.738s\nfound 0 vulnerabilities\n\n('installing', u'frappe')\n('installing', u'frappe_io')\nUpdating node packages...", "stdout_lines": ["Already using interpreter /usr/bin/python", "", "> chromedriver@2.42.1 install /home/frappe/frappe-bench/node_modules/chromedriver", "> node install.js", "", "Downloading https://chromedriver.storage.googleapis.com/2.42/chromedriver_linux64.zip", "Saving to /tmp/chromedriver/chromedriver_linux64.zip", "Received 781K...", "Received 1568K...", "Received 2352K...", "Received 3136K...", "Received 3920K...", "Received 3944K total.", "Extracting zip contents", "Copying to target path /home/frappe/frappe-bench/node_modules/chromedriver/lib/chromedriver", "Fixing file permissions", "Done. ChromeDriver binary available at /home/frappe/frappe-bench/node_modules/chromedriver/lib/chromedriver/chromedriver", "added 480 packages from 269 contributors and audited 3531 packages in 15.738s", "found 0 vulnerabilities", "", "('installing', u'frappe')", "('installing', u'frappe_io')", "Updating node packages..."]}
    to retry, use: --limit @/tmp/.bench/playbooks/site.retry

PLAY RECAP *****************************************************************************************
localhost                  : ok=72   changed=46   unreachable=0    failed=1

Traceback (most recent call last):
  File "install.py", line 420, in <module>
install_bench(args)
  File "install.py", line 122, in install_bench
run_playbook('site.yml', sudo=True, extra_vars=extra_vars)
  File "install.py", line 338, in run_playbook
success = subprocess.check_call(args, cwd=os.path.join(cwd, 'playbooks'))
  File "/usr/lib/python2.7/subprocess.py", line 541, in check_call
raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['ansible-playbook', '-c', 'local', 'site.yml', '-e', '@/tmp/extra_vars.json', '--become', '--become-user=frappe']' returned non-zero exit status 2

what I did using root was:

apt-get update && sudo apt-get dist-upgrade
apt-get install python-minimal
wget https://raw.githubusercontent.com/frappe/bench/master/playbooks/install.py
python install.py --production --user frappe

2

Hi @AbdalAliy

Can you confirm if you also installed setup tools?

apt-get install build-essential python-setuptools

Kind regards,

3

yes, I forgot to put that line above, it was needed for one of the import statement

the error is still there

4

what sort of machine (bare metal, VM, Container) are you using for the installation @AbdalAliy?

I have the same problem inside a LXD Container and thus far have have been told it was a specific issue with how container handles localectl commands and now I am curious about your environment. Here is the related Topic for reference

5

Hi @vrms

Not sure it’s the same issue. The error here seems related to the version of urllib that was installed

@AbdalAliy could you try manually installing a compatible version of urllib?

I would advise you first uninstall the existing urllib package so that there aren’t any conflicts

pip uninstall urllib3

After that, install a compatible version. For instance, try the command below:

pip install urllib3==1.23

After that, try the installation again and let’s see if that fixes the issue

Cheers

6

I updated my last comment with a suggestion to first uninstall the existing package

All the best!