Email Queue not sending

[parth_agrawal]

Hey,
Emails are scheduled in email queue but its not sending.
If we select a job and click send now it works fine.

bench enable-scheduler shows enabled.
bench doctor shows
-----Checking scheduler status-----
Scheduler paused for sitex
Scheduler inactive for sitex
Workers online: 3
-----sitex Jobs-----

Any solutions?

[lasalesi]

Hi @parth_agrawal,

have you checked this: V11 can't suspend nor resume email queue - #6 by Himanshu_Mishra

If all fails, this is a bulletproof workaround V11 can't suspend nor resume email queue - #10 by lasalesi

[parth_agrawal]

@lasalesi
Thanks for the reply.

I want a permanent working solution.
It works but this makes no sense everytime we need to run this script.

Is there anyway we can automate execution of this script everytime there are emails in queue?

[parth_agrawal]

Email Scheduler not Working properly. Try this python code

def email_queue_send_now(): data = frappe.get_list('Email Queue', filters={'Status': 'Not Sent'}) for email in data: # print(email.name) frappe.email.doctype.email_queue.email_queue.send_now(email.name) I wrote this code and its working as expected for me. Please correct me if there is any simple way to do this. I tried enable scheduler but its not working so I have done this as an alternative. I think it can be added to hooks all event so that this can be called every…

Tried this and working well.

[ROHAN_JAIN1]

Add this into common_site_config.json file
"scheduler_interval":60
now mail will be sent in every one-minute interval

[ETCOMed_Eg]

Thank you so much. This did the job.

[bhaveshmidocean]

@ROHAN_JAIN1

"scheduler_interval":60

how can we do for frappe cloud??

[bilalbay]

I have applied this, but still the email queue stucks in Not Sent, any ideas guys ?

[sabgaby]

I have frappe cloud on a shared bench and the following worked for me:

1. Go to Site Config on Frappe Cloud
2. • Add Config
3. Config Name: Disable Scheduler | Value: 1
4. Add Key
5. Wait a couple of hours
6. Go back and delete it

I still had to manually resent the emails that were on queue, but all the new ones worked fine

Hope this helps!