Dear Erpnext community, I recently successfully updated my Erpnext v10 to v12, but now I got a weird problem with emails when I send an email like reset password email some letter gets replaced with an equal sign, I use Exchange 2016 as my mail server and it was working fine with previse version …

Did you try the simpler hackier solution? message = message.replace('\n', '\r\n') after the line message = prepare_message(email, recipient.recipient, recipients_list) in frappe/frappe/email/queue.py? If that fixes it then the theory is good at least…

I got the same issue here: [image] Error in Email Links Formatting [V12] Bug Email links generated by auto email alerts are wrongly formatted at destination: Fore instance, this is the link found in email queue: https://erp.octo5.co/project/?name=3DHeron’s Beak Develop…

I have the same issue in other places e.g. emails sent from ‘Contact Us’ and document email notifications.

So the issue is because the emails are going out in quoted printable, and I think ERPNext isn’t quite doing it right and Microsoft is being Microsoft. In quoted printable, the correct line ending is CRLF, but ERPNext is only outputting LF. Microsoft, being Microsoft, is not dealing with this at all…

Slightly more elegant solution for Python 3: replace the end of prepare_message in frappe/email/queue.py with: message = (message and message.encode('utf8')) or '' message = safe_decode(message) from email.parser import Parser from email.policy import SMTP as SMTP_policy msg_obj = Parser(pol…

[image] Andrew_McLeod: replace the end of prepare_message in frappe/email/queue.py Either I got something wrong or this solution is now broken. I copied your solution line after line but it didn’t fix it. Rather, for password reset, no link is actually sent, just a text Reset Password.

Also I have hit another bug with emails from the system being refused by Office365 recipients, which may be related to: [calvert] Flask mail security is not meeting Microsoft Outlook's security requirements? python, email, outlook, office365 asked by calvert…

Many Thanks for you Andrew, just updated Erpnext to the latest version (v12.1.5) , and add this magical line and now the emails working perfectly,

Just for reference in case it is useful for anyone: I now have this at the end of prepare_message(): message = (message and message.encode('utf8')) or '' message = safe_decode(message) from email.parser import Parser from email.policy import EmailPolicy, SMTP as SMTP_policy MSG_ID_HEADERS = {'mes…

[image] Andrew_McLeod: Just for reference in case it is useful for anyone: I now have this at the end of prepare_message I tried to use this code now my email is now messed up. Links are no longer generated at all. [image] Andrew_McLeod: message = message.replace(‘\n’, ‘\r\n’) And yes…

Equal sign in emails

ERPNext User Forum

flexy2ky September 7, 2019, 7:17am 2

I got the same issue here:

It seems it’s a known issue somewhat so check my own post for the GitHub issue raised and upvote it.