ERPNext 9.1.2 installation error - ansible-playbook install error

ERPNext
1

ERPNext version 9 looks promising. Tried installing on fresh Ubuntu 16.04 LTS, got this error. Can anyone help me resolve the issue.

    TASK [nodejs : Add apt key for node repo] *********************************************************
fatal: [localhost]: FAILED! => {"changed": false, "failed": true, "msg": "Failed to download key at https://keyserver.ubuntu.com/pks/lookup?op=get&fingerprint=on&search=0x1655A0AB68576280: Connection failure: ('The read operation timed out',)"}

RUNNING HANDLER [mariadb : restart mysql] *********************************************************
	to retry, use: --limit @/tmp/.bench/playbooks/production/install.retry

PLAY RECAP ****************************************************************************************
localhost                  : ok=35   changed=23   unreachable=0    failed=1   

Traceback (most recent call last):
  File "install.py", line 388, in <module>
    install_bench(args)
  File "install.py", line 114, in install_bench
    run_playbook('production/install.yml', sudo=True, extra_vars=extra_vars)
  File "install.py", line 326, in run_playbook
    success = subprocess.check_call(args, cwd=os.path.join(cwd, 'playbooks'))
  File "/usr/lib/python2.7/subprocess.py", line 541, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['ansible-playbook', '-c', 'local', 'production/install.yml', '-e', '@/tmp/extra_vars.json', '--become', '--become-user=frappe']' returned non-zero exit status 2
1 Like
2

Welcome to erpnext hellodjango…

Your traceback matches this post so you may want to follow that?

Error ansible-playbook - #6 by achillesrasquinha

3

Thank you so much for such a quick response @clarkej . ERPNext seems to be a complete platform for small business.

I think the redirected post is still unsolved. Need a bit guidance to solve this error.

4

Yes this is truly a swiss army knife of potential for ambitious types.

Some rough and sharp edges for sure. So you really need dedicated IT support to get things running implemented and stable.

A search of ‘ansible playbook erro install’ will point to npm and node install version issues it seems?

5

This may solve your problem hellodjango?

Install Error on Ubuntu 16.04

6

Seems issue in referred post is unsolved. I feel like this is setup script issue, can anyone help to resolve this issue.

TASK [nodejs : Add apt key for node repo] *********************************************************
fatal: [localhost]: FAILED! => {"changed": false, "failed": true, "msg": "Failed to download key at https://keyserver.ubuntu.com/pks/lookup?op=get&fingerprint=on&search=0x1655A0AB68576280: Connection failure: ('The read operation timed out',)"}

RUNNING HANDLER [mariadb : restart mysql] *********************************************************
	to retry, use: --limit @/tmp/.bench/playbooks/production/install.retry

PLAY RECAP ****************************************************************************************
localhost                  : ok=35   changed=23   unreachable=0    failed=1   

Traceback (most recent call last):
  File "install.py", line 388, in <module>
    install_bench(args)
  File "install.py", line 114, in install_bench
    run_playbook('production/install.yml', sudo=True, extra_vars=extra_vars)
  File "install.py", line 326, in run_playbook
    success = subprocess.check_call(args, cwd=os.path.join(cwd, 'playbooks'))
  File "/usr/lib/python2.7/subprocess.py", line 541, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['ansible-playbook', '-c', 'local', 'production/install.yml', '-e', '@/tmp/extra_vars.json', '--become', '--become-user=frappe']' returned non-zero exit status 2
7

@hellodjango Hopefully, this post will help in solving the issue Install Error on Ubuntu 16.04 - #5 by mainul

8

I am getting the same error but I don’t see any proper solution at all.

9 
Traceback (most recent call last):
  File "install.py", line 489, in <module>
    install_bench(args)
  File "install.py", line 275, in install_bench
    run_playbook('site.yml', sudo=True, extra_vars=extra_vars)
  File "install.py", line 405, in run_playbook
    success = subprocess.check_call(args, cwd=playbooks_folder, stdout=log_stream, stderr=sys.stderr)
  File "/usr/lib/python3.8/subprocess.py", line 364, in check_call
    raise CalledProcessError(retcode, cmd)
subprocess.CalledProcessError: Command '['ansible-playbook', '-c', 'local', 'site.yml', '-vvvv', '-e', '@/tmp/extra_vars.json', '--become', '--become-user=frappe']' returned non-zero exit status 2.
1 Like
10

I gave up on this error. completely. There isn’t a clear answer or a way to solve this. Each member is giving a vague answer and not a general.