The error has gone. But the problem I face now is, no emails are sent from erpnext.
remove entry from your site_config.json:
“mute_emails”: true
By removing that I hit on the same error.
I have earlier worked in my server but when I try to work locally , such kind of error occur.
Please find me a solution for this.
- remote mute_emails entry from site_confing
- delete email domain/account detail aftter login to desk and set it up the account details again.
Hello, Have you solve the problema? We are facing the same issue.
1 Like
hello,Facing the same issue. Did anyone found the solution?
A forum search like ‘incoming email account not correct’ will give you clues and pointers to resolve this.
You might try that and report what result you get?
@ashish-greycube
I’m having same problem.
As per your suggestion Deleting all domain/account > if domain is setup the “site_config” file should have the settings in places…?
mail_server: SMTP server hostname.
mail_port: STMP port.
use_ssl: Connect via SSL / TLS.
mail_login: Login id for SMTP server.
mail_password: Password for SMTP server.
But I got nothing but
“db_name”: “_ce396b2efafabf2f”,
“db_password”: “tyfDHdXR249edlyA”,
“db_type”: “mariadb”,
“domains”: […]
My situation is also the same.
Good day sir.
I’m using a custom domain, Ben@bluchtechds.com.ng, so the same settings apply to custom domain
same issue
if its AWS, please try to change TLS to SSL and port 587 to 465.
1 Like
same issue when configuring Gmail account
Why there is no technical support for the forums to reply to these problems
The guidance available is not enough
3 Likes
have you tried changing the app password for the mail ?
Facing the same issue here.
Did anyone managed to solve it somehow? If so, please let us know.
I had the same problem and my mistake was to not check “Awaiting password”. The documentation clearly states that this is needed https://docs.erpnext.com/docs/user/manual/en/email-inbox#2-create-an-email-domain