Error generating PDF

ERPNext
1

While sending an email with document, getting pdf error. Any suggestion.

Sunil

2

Did you get any error traceback?

3

No traceback, getting only error as shared in post.

Sunil

4

Is wkhtmltopdf installed?

5

Yes, wkhtmltopdf is installed. And pdf was getting generated earlier.
Environment:

  • Debian wizzy
  • Google cloud

Sunil

6

i was experiencing the same error. pdf generation fails then sends it as html.

8

here is the solution

solved it with:

bench set-url-root {sitename} http://{hostname_that_resolves_the_site}

Example

bench set-url-root site1.local https://my.site.com

i found it here PDF Generation error - #4 by Heikki_Heer

2 Likes
9

Again im experiencing pdf generating error. also the pdf cannot be downloaded

  Traceback (innermost last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 54, in application
    response = frappe.api.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/api.py", line 43, in handle
    return frappe.handler.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 66, in handle
    execute_cmd(cmd)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 89, in execute_cmd
    ret = frappe.call(method, **frappe.form_dict)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 532, in call
    return fn(*args, **newargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/templates/pages/print.py", line 94, in download_pdf
    frappe.local.response.filecontent = get_pdf(html)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/pdf.py", line 29, in get_pdf
    pdfkit.from_string(html, fname, options=options or {})
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/pdfkit/api.py", line 68, in from_string
    return r.to_pdf(output_path)
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/pdfkit/pdfkit.py", line 116, in to_pdf
    raise IOError('wkhtmltopdf reported an error:\n' + stderr.decode('utf-8'))
 IOError: wkhtmltopdf reported an error:
Loading pages (1/6)
[>                                                           ] 0%
[======>                                                     ] 10%
[==========>                                                 ] 17%
[========================>                                   ] 41%
[============================>                               ] 47%
[=============================>                              ] 49%
[============================================================] 100%
Counting pages (2/6)                                               
[============================================================] Object 1 of 1
Resolving links (4/6)                                                       
[============================================================] Object 1 of 1
Loading headers and footers (5/6)                                           
Printing pages (6/6)
[>                                                           ] Preparing
[==============================>                             ] Page 1 of 2
[============================================================] Page 2 of 2
Done                                                                      
Exit with code 1 due to network error: ContentNotFoundError
10

updated wkhtmltopdf

Traceback (innermost last):
  File "/home/frappe/frappe-bench/apps/frappe/frappe/app.py", line 54, in application
    response = frappe.api.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/api.py", line 43, in handle
    return frappe.handler.handle()
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 66, in handle
    execute_cmd(cmd)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/handler.py", line 89, in execute_cmd
    ret = frappe.call(method, **frappe.form_dict)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/__init__.py", line 532, in call
    return fn(*args, **newargs)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/templates/pages/print.py", line 94, in download_pdf
    frappe.local.response.filecontent = get_pdf(html)
  File "/home/frappe/frappe-bench/apps/frappe/frappe/utils/pdf.py", line 29, in get_pdf
    pdfkit.from_string(html, fname, options=options or {})
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/pdfkit/api.py", line 68, in from_string
    return r.to_pdf(output_path)
  File "/home/frappe/frappe-bench/env/local/lib/python2.7/site-packages/pdfkit/pdfkit.py", line 93, in to_pdf
    stderr=subprocess.PIPE)
  File "/usr/lib/python2.7/subprocess.py", line 710, in __init__
    errread, errwrite)
  File "/usr/lib/python2.7/subprocess.py", line 1335, in _execute_child
    raise child_exception
 OSError: [Errno 8] Exec format error
11

Maybe you have a file that is linked with a relative url like /files/image.png instead of http:..