Error when trying to send email

ERPNext
1

I have a user with role as production manager and when he try to send email (using the email button) from any document like sales order, workorder or job card nothing happens and when i open the webconsol i see error message

communication.js:405 Uncaught TypeError: Cannot read properties of undefined (reading ‘get_recipient’)
at frappe.views.CommunicationComposer.setup_subject_and_recipients (communication.js:405:52)
at frappe.views.CommunicationComposer.prepare (communication.js:311:8)
at frappe.views.CommunicationComposer.make (communication.js:41:8)
at new frappe.views.CommunicationComposer (communication.js:16:8)
at g.email_doc (form.js:1426:10)
at frappe.model.can_email.frm.doc.docstatus.page.add_menu_item.shortcut (toolbar.js:407:15)
at HTMLAnchorElement. (page.js:484:11)
at HTMLAnchorElement.dispatch (jquery.js:5135:27)
at Bt.handle (jquery.js:4939:28)
at HTMLAnchorElement.c (rocket-loader.min.js:1:9405)
setup_subject_and_recipients @ communication.js:405
prepare @ communication.js:311
make @ communication.js:41
frappe.views.CommunicationComposer @ communication.js:16
email_doc @ form.js:1426
frappe.model.can_email.frm.doc.docstatus.page.add_menu_item.shortcut @ toolbar.js:407
(anonymous) @ page.js:484
dispatch @ jquery.js:5135
Bt.handle @ jquery.js:4939
c @ rocket-loader.min.js:1

The email feature is working normally as administrator or account manager so i think its something to do with doctype permission. I have added read permission for contacts, communication but still the email button is not working as expected. Can someone point me what am I missing ?

2

Are you sure the recipient is properly defined

3

this is working for other roles and users only one of the role is having issue. I am just not sure which specific permission is causing this error. I have assigned select/read/write for contacts, address, communication, email account. Still having error. We also type the email address manually so i dont think recipient is the concern but if you can guide me i can check if its properly configured.