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Nice that @adityaduggal mentioned this thread in the neighbor topic. I think these guidelines should be pinned on the top of the board constantly, without ability to be sunk down even once it has been read.

Probably we should also add the point about reading logs carefully, because so many people just run to the forum and throw out logs without trying to read them, while the answer is already there. First, read the logs attentively. Usually they contain useful information, which can narrow search ran…

@strixaluco I added it to the list.

[image] strixaluco: First, read the logs attentively. Usually they contain useful information, which can narrow search range, or even contain exact steps to solve the issue Don’t assume everyone can understand logs. I certainly can’t. As ERPNEXT grows you will get a lot more non-tech users wh…

[image] Ron_Taylor: Don’t assume everyone can understand logs. I certainly can’t. As ERPNEXT grows you will get a lot more non-tech users who would not have a clue about logs. The forum will develop into a user forum rather than a developer / coder forum I won’t generalize like this. Logs are…

I have added your last point to the list. I disagree about logs. I certainly didn’t have a clue as to what I was looking at when I joined this forum, but reading logs is a necessary part of using ERPNext.

I was thinking, since Discourse solved plugin is installed, is it still useful to edit topic title with [SOLVED] prefix? Or mark as solution is enough. What does community think?

I think we should stop using the [SOLVED] tag, as it just clutters the screen.

Agreed. [SOLVED] isn’t necessary anymore. I removed it from the list.

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