Getting TimestampMismatchError even after using ignore_version=True and reload()

Frappe Framework
,
1

Hi everyone,

I’m running into an issue while updating a document through a background job.
Here’s the relevant part of my code:

patient_doc.reload()
patient_doc.save(ignore_permissions=True, ignore_version=True)
frappe.db.commit()

Even though I’m reloading the document and using ignore_version=True, I’m still getting the following error:

frappe.exceptions.TimestampMismatchError: 
Error: Document has been modified after you have opened it 
(2025-10-09 17:30:16.532997, 2025-10-09 17:30:16.781730). 
Please refresh to get the latest document.

It looks like another process might be updating the same record around the same time, but I assumed reload() would handle this.

Is there any recommended way to handle this scenario in background jobs or async operations?
Do I need to disable timestamp checking explicitly, or is there a safe approach to prevent this conflict (like a lock or retry mechanism)?

2

let me know this solution is okay

from frappe.utils import now_datetime

patient_doc = frappe.get_doc("Patient", patient_name, for_update=True)
# Make your changes here
patient_doc.flags.ignore_version = True
patient_doc.modified = now_datetime()
patient_doc.save(ignore_permissions=True, ignore_version=True)
frappe.db.commit()
3

Guys need help for this