I’ve successfully installed frappe with this video
I installed it on the ubuntu server and can be accessible with seg.localhost:8000 on other systems via browser. I’m able to login with the credentials. So far everything good. Now I wanted to know how to setup helpdesk for the office. The purpose is simple. members want to raise ticket. system admins can view that ticket and respond to those ticket. Is there any youtube video or documentation for setting this up ?
stopped the site . And installed helpdesk using this command : bench get-app helpdesk –branch main
And then used : bench –site seg.localhost install-app helpdesk –force
And that gives me an error :
Could not find app telephony : No module named telephony
What should I do ?
telephony is now a dependancy for helpdesk. You need to run
bench get-app telephony
I got it running and logged into helpdesk. But now there is another problem. I installed it on ubuntu server. I can access it from the ubuntu machine’s web browser and my machine which is running windows. No other devices can access the site : seg.localhost:8000
Only 2 devices can access the site. Other devices are on the same network but cannot access via web browser. What would be the reason ?
Using the name localhost would be for local development or use only. You’ll want a DNS name or use a static IP address for the site name. Try renaming the site like sec.lan then publish the DNS name on your router. If you own and control a public domain you can create a subdomain like sec.mycompany.com and create an A record pointing to the LAN IP of your Frappe server.
But I’m able to access it in my PC which is on the same network. But other devices on the network can’t even access it. setting it as seg.localhost is enough for accessing the site from any other machine in local network . right ?
Issue resolved. I used IP and the port.