A full-stack Hotel & Restaurant Management Suite built on the Frappe framework — covering the complete guest lifecycle from reservation to check-out, alongside F&B point-of-sale, housekeeping, maintenance, banquets, revenue management and distribution.
92 doctypes across 10 modules, plus touch-friendly operational UIs for the front desk, restaurant POS, housekeeping and kitchen.
Modules & Features
PMS — Property Management System
The core engine for rooms and the guest stay.
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Property, Room, Room Type, Room Type Amenity
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Reservation, Reservation Guest, Reservation Service
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Guest Profile, Guest Folio, Folio Charge, Folio Payment
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Rate Plan & Rate Plan Detail
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Room Status Log, Night Audit
CRS — Central Reservation System
Multi-property and corporate/agent distribution.
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Central Reservation, Property Group / Property Group Member
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Hotel Brand, Corporate Account & Corporate Rate Item
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Travel Agent, Allotment & Allotment Detail
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Room Inventory, Daily Rate, Rate Sync Log, CRS Settings
Channel Manager
Two-way OTA / channel distribution.
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Channel, Channel Room Mapping, Channel Booking
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Channel Sync, Rate Parity Alert, Channel Manager Settings
Booking Engine
Direct web bookings (public /book portal).
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Web Booking, Payment Transaction
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Promotion / Promotion Room Type
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Hotel Coupon Code / Coupon Room Type
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Booking Engine Settings
Housekeeping
Room readiness, minibar and linen.
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Housekeeping Task, Assignment & Assignment Room, Checklist Item
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Minibar Item / Posting / Posting Item (posts to guest folio)
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Linen Item & Linen Transaction, Lost and Found
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Housekeeping board desk page
Hotel Maintenance
Engineering, assets and preventive maintenance.
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Equipment, Maintenance Request, Maintenance Work Order
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Work Order Task / Part
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Preventive Maintenance Schedule, PM Checklist Item
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AMC Contract & AMC Equipment
Banquet
Events, halls and banquet event orders (BEO).
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Banquet Hall, Banquet Booking, Event Package & Item
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Event Service, BEO Item, Banquet Settings
Hotel CRM
Guest marketing and loyalty.
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Guest Segment, Marketing Campaign
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Loyalty Program, Loyalty Tier, Loyalty Transaction
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Membership
Revenue Management
Yield and demand-based pricing.
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Demand Forecast, Competitor Rate
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Yield Rule & Yield Rule Band
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Revenue Management Settings
POS FB — Food & Beverage Point of Sale
Touch-style restaurant POS with kitchen and folio integration.
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FB Outlet, FB Settings, Menu Item & Modifiers
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Restaurant Table, Table Reservation
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POS Order & POS Order Item, KOT & KOT Item
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Order types: Dine-In, Takeaway, Delivery, Room Service
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Settlement: Pay at Outlet, Room Posting (folio), City Ledger, Complimentary
Operational UIs
| UI | Route | Audience |
|---|---|---|
| FX POS (touch order entry + floor map) | /pos |
Waiters / cashiers |
| FB POS (manager view) | desk page fb-pos |
Managers |
| Kitchen Display System (KDS) | desk page kitchen-display |
Kitchen |
| Front Office room rack | /frontdesk + desk page front-office |
Front desk |
| Housekeeping board | desk page housekeeping-board |
Housekeeping |
| Direct booking engine | /book |
Guests |
| Travel-agent portal | /ta-portal |
Travel agents |
Room Service → Folio Flow
When an F&B order is taken as Room Service:
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The POS shows an in-house room picker (only checked-in rooms with an active reservation).
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The chosen room links the order to its guest Reservation.
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On Bill → Room Posting, the charge is routed to the guest’s Guest Folio so it settles at check-out.
The room picker is powered by the
get_occupied_roomsAPI, which lists rooms whose status isOccupied/Due Outand that have a current reservation.
Tech Stack
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Framework: Frappe / ERPNext (v15)
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Backend: Python controllers + whitelisted APIs (
pos_fb/api.py,utils/pms_utils.py) -
Frontend: Server-rendered
wwwpages and Frappe desk pages (vanilla JS, no build step for POS) -
Database: MariaDB