How to Clear Raven Channel Messages Without Deleting Channel?

1

I am using Raven Chat in ERPNext (Frappe Cloud).

I want to clear or delete all messages from a specific channel without deleting the channel itself.

Channel Name: print-cutting-done-not-delivery

I have already tried:

  • Deleting from Raven Message doctype

  • Deleting from Raven Thread

  • Using System Console

Messages are deleted, but I want to know the official and recommended method to clean a channel properly.

Is there any built-in option to:

  • Bulk delete messages?

  • Reset channel history?

  • Auto clear system notification messages?

Please guide me on the correct approach.

Thank you.

2

Hey @dineshpatil we don’t have this feature right now, but we can add it in our roadmap. Will update here once we ship this.