I want to add custom tag Team dropdown field in helodesk > Customer Portal > Create Ticket

Business Apps Frappe Helpdesk
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i want to add the team field (dropdown) in Helpdesk > Customer portal > Create Ticket

If that’s not possible, I want to create a web form for ticket creation separately and link it to the existing Ticket listing without code change

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Hi @Chakkaravarthi ,

Add Custom Field in HD Ticket and refer below for further steps.

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Thanks for the help ..!!