I can upload and add images in letter head and report templates. But when preview them the image is not shown. Same happens when a PDF is generated. When I open the file in the file manager, images are also not showing a preview and I get nothing when downloading.
There seems to be a general issue for the application to lookup the files on the file system.
I played around with the “host_name” setting in site_config, by using the IP address of the host or the IP of the container instead of the domain name but it did not help.
All logs I have seen so far contained no indication of an error.
Permission on file system shows frappe:frappe (from container perspective)
Any idea what could be the issue in my docker setup?
Which log file could I check?
Thanks for your help.
Oh, happy to hear that I am not alone.
No, no progress, I put this installation on hold but now thinking of finding a professional consultant who could help me.
I know Revant has done some extensive work using docker. Hopefully he can suggest a solution. @revant_one could you pls assist if/when you get the opportunity ?
Wow, super you found the issue. I will check my setup as well.
Solution highly appreciated, as this is the only thing that stops me from using ERPNext (I have to run it in Docker).
Hi @revant_one, thanks a lot for helping us.
I my case I had already the port in there, but see the same problem.
What do you mean with “port keys” exactly?
my compose file service
webserver:
image: frappe/erpnext-nginx:${ERPNEXT_VERSION}
ports:
- “3380:80”
my site config (partially, with out db settings)
“dormant”: true,
“encryption_key”: “ckTCr…Duw=”,
“host_name”: “http://erpnext.mydomain:3380”
I got another hint, that when the server has multiple NICs with different IPs, docker can get confused. I have will now combine them to a bond and see if it helps.
Are you aware of such docker issues?
Hi @revant_one
finally I was able to start my instance and change the site config:
“host_name”: “http://erpnext.mydomain”,
“port”: “3380”
But still the same issue. I can delete, upload files, but when it comes to download they are not found anymore.
@Muhammad_Anees does the port setting resolve your issue? @revant_one any suggestions what I can check or does a debug log help? Where can I find the log? Assume we need the web server one.
Just found it: I had to configure a reverse proxy with port 80
I did only a DNS entry and was able to access the site via http://erpnext.mydomain:3380
with the reverse proxy I am using http://erpnext.mydomain without a port
Oh my goodness
