when i run the erp on my VM everything seems fine but when i finish the setup i get this error (internal server error) here some pics [Capture4] [Capture5] [Capture6] help please

Internal server error usually means your mariadb database service is not running

hi @Joseph_Marie_Alba and thanks for your response. i checked and mariadb is installed [Capture7] how to make sure its running ?? is there a command to do that ?? cheers

[image] Abdulkader_Sandouka: how to make sure its running ?? is there a command to do that ?? sudo systemctl start mysql or sudo service mysql start you should also run a sudo systemctl service mysql enable afterwards. This should make the mariadbserver (the mysql service) start automaticall…

hello @vrms i tried what you have said and the same error appears. is there any tutorials, training, or videos on how to setup the erpnext and the mariadb ?? i am new to this so if you know any please recommend. cheers @vrms @Joseph_Marie_Alba

[image] Abdulkader_Sandouka: i tried what you have said and the same error appears. I’d copy the output (in the terminal, not what you see as a result in your browser) of systemctl mysql start and post if here and search for that error message (or part of it) in places like https://stackexcha…

@Abdulkader_Sandouka Try to increase the connection timeout in my.cnf file Might help you…!!!

can you advise which value would be a good value for the timeout?

@Onkar_Mirajkar @vrms @Joseph_Marie_Alba i downloaded the erp from erpnext foundation website (production version) and i import it to VM. i entered the frappe username and password and i started the software and everything seems OK until the final step of the setup it give me the error shown above …

[image] Onkar_Mirajkar: Try to increase the connection timeout in my.cnf file what is the command to increase the connection timeout ?? @Joseph_Marie_Alba @Onkar_Mirajkar @vrms

i found it her [image] Setup Wizard Request Timeout - Problem Solution Problem: Installed ERPNext locally using Easy Install and Production Option. Install went through, but Setup Wizard gave errorsat the Completing Setup, Sit Tight screen with Request Timeout - There we…