I observed all logged issues both Closed and Opened issues are gone. The issue page is just blank even if i try submit new issues it summits sucessfully but i cant see them on issues page like i do before.
l urgently need help its a production system and i cant seem to find anything on my issue page. I don’t know where all the logs and new raise issues are gone to
Please we would appreciate an urgent help with resolving this issue on our Production installation. we have just observed after our last upgrade, the issue page has been empty, new issues logged saves but don’t show up on the issue page as well.
Any recommendations on resolving this issue will be appreciated
So none of these indicate a problem?
frappe@erpnext:~/frappe-bench$ find . -name *error.log
./logs/node-socketio.error.log
./logs/redis-queue.error.log
./logs/redis-cache.error.log
./logs/worker.error.log
./logs/redis-socketio.error.log
./logs/schedule.error.log
./logs/web.error.log
To be on the safe side of please first backup your data.
branch master → FETCH_HEAD
Already up-to-date.
INFO:bench.utils:find . -name “*.pyc” -delete
Updating Python libraries…
INFO:bench.utils:./env/bin/pip install --upgrade pip
/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/pip/vendor/requests/packages/urllib3/util/ssl.py:318: SNIMissingWarning: An HTTPS request has been made, but the SNI (Subject Name Indication) extension to TLS is not available on this platform. This may cause the server to present an incorrect TLS certificate, which can cause validation failures. You can upgrade to a newer version of Python to solve this. For more information, see https://urllib3.readthedocs.io/en/latest/security.html#snimissingwarning.
SNIMissingWarning
/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/pip/vendor/requests/packages/urllib3/util/ssl.py:122: InsecurePlatformWarning: A true SSLContext object is not available. This prevents urllib3 from configuring SSL appropriately and may cause certain SSL connections to fail. You can upgrade to a newer version of Python to solve this. For more information, see Advanced Usage - urllib3 2.0.0a2 documentation.
InsecurePlatformWarning
Requirement already up-to-date: pip in ./env/lib/python2.7/site-packages
INFO:bench.utils:./env/bin/pip install -q -r /home/ubuntu/bench-repo/requirements.txt
INFO:bench.utils:./env/bin/pip install -q -r ./apps/knowledge_base/requirements.txt
INFO:bench.utils:./env/bin/pip install -q -r ./apps/frappe/requirements.txt
INFO:bench.utils:./env/bin/pip install -q -r ./apps/poll/requirements.txt
INFO:bench.utils:./env/bin/pip install -q -r ./apps/erpnext/requirements.txt
Backing up sites…
Patching sites…
Migrating demo.xlevelretail.com
Updating DocTypes for frappe : [========================================]
Updating DocTypes for erpnext : [========================================]
Syncing help database…
Migrating demo1
Updating DocTypes for frappe : [========================================]
Syncing help database…
Migrating erp.xlevelretail.com
Updating DocTypes for frappe : [========================================]
Updating DocTypes for erpnext : [========================================]
Updating DocTypes for knowledge_base: [========================================]
Syncing help database…
Migrating erpnext.xlevelretail.com
Executing frappe.patches.v8_0.update_records_in_global_search #11-05-2017 in erpnext.xlevelretail.com (dd1d0550d1979dbf)
Updating Global Search : [============================== ]Traceback (most recent call last):
File “/usr/lib/python2.7/runpy.py”, line 162, in _run_module_as_main
“main”, fname, loader, pkg_name)
File “/usr/lib/python2.7/runpy.py”, line 72, in _run_code
exec code in run_globals
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/utils/bench_helper.py”, line 79, in
main()
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/utils/bench_helper.py”, line 16, in main
click.Group(commands=commands)(prog_name=‘bench’)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/core.py”, line 716, in call
return self.main(*args, **kwargs)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/core.py”, line 696, in main
rv = self.invoke(ctx)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/core.py”, line 1060, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/core.py”, line 1060, in invoke
return _process_result(sub_ctx.command.invoke(sub_ctx))
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/core.py”, line 889, in invoke
return ctx.invoke(self.callback, **ctx.params)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/core.py”, line 534, in invoke
return callback(*args, **kwargs)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/click/decorators.py”, line 17, in new_func
return f(get_current_context(), *args, **kwargs)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/commands/init.py”, line 24, in _func
ret = f(frappe._dict(ctx.obj), *args, **kwargs)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/commands/site.py”, line 214, in migrate
migrate(context.verbose, rebuild_website=rebuild_website)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/migrate.py”, line 31, in migrate
frappe.modules.patch_handler.run_all()
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/modules/patch_handler.py”, line 29, in run_all
if not run_single(patchmodule = patch):
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/modules/patch_handler.py”, line 63, in run_single
return execute_patch(patchmodule, method, methodargs)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/modules/patch_handler.py”, line 83, in execute_patch
frappe.get_attr(patchmodule.split()[0] + “.execute”)()
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/patches/v8_0/update_records_in_global_search.py”, line 11, in execute
rebuild_for_doctype(doctype)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/utils/global_search.py”, line 107, in rebuild_for_doctype
if hasattr(get_controller(doctype), “is_website_published”) and meta.allow_guest_to_view:
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/model/base_document.py”, line 35, in get_controller
module = load_doctype_module(doctype, module_name)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/modules/utils.py”, line 184, in load_doctype_module
raise ImportError, ‘Module import failed for {0} ({1})’.format(doctype, module_name)
ImportError: Module import failed for Student Batch (erpnext.schools.doctype.student_batch.student_batch)
This seems to be a big at hand for me right now. I just tried other modules now on ERP but i seem not to be able to save anything.
An idea on how to go past theses?
Traceback (most recent call last):
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/website/render.py”, line 32, in render
data = render_page_by_language(path)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/website/render.py”, line 101, in render_page_by_language
return render_page(path)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/website/render.py”, line 117, in render_page
return build(path)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/website/render.py”, line 124, in build
return build_page(path)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/website/render.py”, line 140, in build_page
html = frappe.render_template(context.source, context)
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/utils/jinja.py”, line 50, in render_template
return get_jenv().from_string(template).render(context)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/jinja2/environment.py”, line 989, in render
return self.environment.handle_exception(exc_info, True)
File “/home/ubuntu/frappe-bench/env/local/lib/python2.7/site-packages/jinja2/environment.py”, line 754, in handle_exception
reraise(exc_type, exc_value, tb)
File “”, line 1, in top-level template code
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/./templates/web.html”, line 1, in top-level template code
{% extends base_template_path %}
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/./templates/base.html”, line 69, in top-level template code
{% block content %}{% endblock %}
File “/home/ubuntu/frappe-bench/apps/frappe/frappe/./templates/web.html”, line 46, in block “content”
{%- block page_content -%}{%- endblock -%}
File “”, line 37, in block “page_content”
File “/home/ubuntu/frappe-bench/apps/erpnext/erpnext/./templates/includes/projects/project_tasks.html”, line 9, in top-level template code
{{ (“modified”) }} {{ frappe.utils.pretty_date(task.modified) }}
UndefinedError: '’ is undefined
