@rmehta any news on this front please? What do you guys think internally and how you approach lead generation? I still believe it’s wrong to pretend to literally convert leads to customers (ya, think terminology doesn’t help here)… However:
- As long as customers can be both companies or individuals, leads are always only individuals
- Leads do not link to contacts and addresses as customers, they actually are self-contained entities
- Considering there is no overlapping among leads and contacts, I suggest conversion to actually always convert to contacts with a new customer of variable nature attached (company or individual)
This way lead generation becomes actually possible within ERPNext. What do you think?