naming_Series not working when creating new Customer or Supplier

Im new to erpnext and maybe I oversaw some settings but, if I create a new customer or supplier the naming_series will not count or anything. I recognized the problem when I wanted to print de customer.

I have the default settings changed nothing but the naming_series want change.

I made a custom erpnext installation, same problem with the quick setup in docker and in trail version on erpnext homepage. Version-15 and Version-16 (Trail Version)

What do I wrong?/Which steps did I miss?

image

The naming series field on Customer/Supplier is ignored by default. You need to change how ERPNext names these documents.

For Customers: Selling Settings → Customer Naming By → change from “Customer Name” to “Naming Series”

For Suppliers: Buying Settings → Supplier Naming By → change from “Supplier Name” to “Naming Series”

After that, your CUST-.##### or SUPP-.##### series will work as expected.

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