Not redirecting to Desk

Not sure if this is intended behavior and couldn’t find anything in the docs. When visiting my domain, it automatically redirects to ERPNext and not to the Desk? I have LMS, CRM, Insights, Helpdesk, and Wiki all installed so I was expecting it would redirect to desk, but if this is intended behavior please let me know.

I haven’t changed the system setting that says what App it should redirect to or touched anything of that type.

Thank you!

Go to Home → Settings → System Settings, then scroll down to “Default App” under the General section. Set it to frappe or desk, save the settings, and then run the following commands to clear cache and reload:

bench clear-cache

bench restart

1 Like

Hi! Thank you for your response, my System Settings are found in ERPNextSettings. Are these the same settings you’re referring to?

There doesn’t seem to be a General Section or a corresponding Default App under General. There is a Default App under the App tab however, that only has preset dropdown options none of which are frappe or desk.

Yes, that’s correct in newer versions, System Settings has been replaced by ERPNext Settings. The Default App dropdown only shows installed apps that define their own homepage, which is why frappe or desk don’t appear there. You can fix this by running

bench set-config default_app frappe,

bench clear-cache and

bench restart to make it redirect to the Desk instead.

Where are you running these commands?

run these in your terminal
/frappe-bench/ :

Hi, thank you for the response!

Sorry, very new to Frappe. I tried using the /frappe-bench/ as a pathname from cloud.frappe.io/frappe-bench/ but that doesn’t seem to exist and I don’t have any private bench groups or anything like that.

Could you clarify?

Thank you kindly!

Some added details! I think this only happens on the Admin account and not on the normal Guest account. I’m still not sure how the pre-generated accounts work. I understand the roles, but it seems a little confusing when each of the pre-generated accounts are logged into.

I made a different topic for the accounts question.

When I log into the site normally and not via the Login As Administrator button then it does redirect to the desk properly, but logging in as an Admin sends me to ERPNext. This isn’t consistent however as sometimes logging in via the site normally still sends me to ERPNext and not the Desk.

Hello,
Go to User DocType then open user named Administrator and follow the instructions as the screenshot attached and change default app

Hi Ibrahim,

This is still the same set of apps as present in the system settings and doesn’t have an option for the Desk.

Hello Again, just don’t set any make sure you choose the blank one and save

Hi Ibrahim, the default option is the blank one. I saved just in case, but this doesn’t seem to work.

Can you kindly share the screenshot of Landing page of both users

Both users just end up on the Home page for ERPNext.

Then it’s correct, by default if your site has ERPNext installed, the workspace that becomes default is of ERPNext
That is the default Desk

Gotcha, so it can’t be redirected to the page with all the apps on it?