Hi
we currently in v15.0
when making a payroll entry ERP next creates everything is expected and maps them correctly but the problem comes in after we hit submit the make journal entry button doesn’t appear only the make bank Bank entry button shows i tried checking salary structure and salary components everything seems fine kindly advise on the debugging ideas and solutions anyone.
thank you in advance
Hi @Dixon
When you create salary slip from the payroll entry then Salary slip will be created in a draft. Once salary Slip is in draft then in payroll entry, Submit Salary Slip button will be visible. Once you click in that button Salary Slip will be submitted and system auto create a journal entry in backend. You don’t need to create it manual or button will not be visible over there.
Thanks
thank you for the help now the main issue is, its not auto making that journal entry in the back ground it just displays submitted and with the make bank entry button appearing
Be sure you are not submitting salary slips from the Salary Slip docType. It’s required to submit Salary Slip from Payroll Entry.
Solved.
I managed to identify the cause of the issue in my Payroll Entry configuration.
Under Payroll Entry → Accounting & Payment, I was manually selecting the bank account in both the Payment Account field and the separate Bank Account field.
In my case, the correct configuration was to select the company bank account only under Payment Account (the field described as “Select Payment Account to make Bank Entry”) and leave the separate Bank Account field blank.
After correcting this configuration, I processed the payroll through the Payroll Entry itself. When submitting the Salary Slips from the Payroll Entry, the system proceeded with the payroll accounting process and automatically generated the required Journal Entry.
Therefore, the working flow in my case is:
1. Create Payroll Entry
2. Set the required Payment Account under Accounting & Payment
3. Leave the separate Bank Account field blank
4. Create Salary Slips from Payroll Entry
5. Submit Salary Slips from Payroll Entry
6. ERPNext automatically generates the payroll accounting Journal Entry
7. Make/submit the Bank Entry separately for payment
Also, as mentioned by @folkswagner, it is important to submit the Salary Slips from the Payroll Entry, rather than manually submitting them individually from the Salary Slip DocType.
I have attached a screenshot showing the configuration that worked for me.
Thanks everyone for the assistance. The issue is resolved.
