Hi,
When a customer makes a return after a POS sale, there is no option for Credit Note or Voucher. There is only an option for Sales Return which assumes that the money was actually returned to the customer. This is rarely the case (except in countries where it’s required by law). The common practice is to give the customer some form of credit against which they can select another item and only pay the difference (if the new item selected is more expensive than the one being returned). Credit Note seems currently available for only non-POS transactions. Is this a bug?
Also, is there any way to select Credit Note as a means of payment during a POS transaction?
Thanks
Kind regards,