Screen Greys out Permanently on Certain Screens - 2

anand · June 9, 2016, 4:00pm

@woakes070048 not getting any error. I tried using it on a fresh install. You can try: http://139.59.4.205:8000 - Administrator/admin

anand · June 9, 2016, 4:05pm

@rohit_w can you look at the POS issue?

woakes070048 · June 9, 2016, 4:07pm

@anand i have the same problem with the POS site

http://139.59.4.205:8000/desk#pos

anand · June 9, 2016, 4:09pm

@woakes070048 this looks like a bug in the v7-beta. @rohit_w will look into it. Do you get this issue anywhere else?

woakes070048 · June 9, 2016, 4:11pm

In the default erpnext install no but I have the same issue with this plugin that we were checking out.
bench get-app dashboard https://github.com/hercules-global/dashboard.git

applepipe · June 9, 2016, 4:34pm

I’m still experiencing the problem even after the update, but in a smaller scale, so far only on activity and some reports.

The error log shows this:

rohit_w · June 9, 2016, 6:36pm

Hi @woakes070048 ,

I am checking the issue of POS, meanwhile create one more item and then check pos form

Thanks, Rohit

woakes070048 · June 9, 2016, 8:36pm

@rohit_w that fixed the issue.

bohlian · June 10, 2016, 2:13am

@anand mine has nothing to do with POS, its on Sales Invoice and Purchase Invoice. I dont have console errors and web.error.log does not have anything related.

bohlian · June 10, 2016, 3:26am

FYI Sales Order, Purchase Order has the exact same issue

rohit_w · June 10, 2016, 5:21am

Hi,

Run following commands on server,
bench migrate
bench build
bench clear-cache

Thanks, Rohit

bohlian · June 10, 2016, 8:43am

@rohit_w just tried it but its still the same

rohit_w · June 10, 2016, 8:55am

Hi @bohlian,

Any error on browser’s console?Please share screen shot of console.

Thanks, Rohit

bohlian · June 10, 2016, 8:56am

Here you go:

rohit_w · June 10, 2016, 8:59am

Hi @bohlian,

Click on rightmost number like VM446 and then share screen shot of the output.

Thanks, Rohit

bohlian · June 10, 2016, 9:04am

@rohit_w do you mean this:

It just reloads the same page

rohit_w · June 10, 2016, 9:33am

Seems like there is an issue in .json file, did you get any conflicts during updation?

Thanks, Rohit

bohlian · June 10, 2016, 9:36am

@rohit_w not that i know of. Ive been running bench update frequently without any problems

ninjas005 · January 31, 2017, 12:01pm

@bohlian : how did you solved this issue?

bohlian · February 2, 2017, 5:22am

@ninjas005 honestly i cannot remember exactly what I did but if I am not wrong I had a problem with some of the redis worker processes. They were in FAILED state. Once I got those fixed up it started working again. If you have this problem run sudo supervisorctl status and see if any processes are FAILED.

A sample of a GOOD output is below:

~/frappe-bench/logs$ sudo supervisorctl status
frappe-bench-redis:frappe-bench-redis-cache RUNNING    pid 1429, uptime 22 days, 22:29:49
frappe-bench-redis:frappe-bench-redis-queue RUNNING    pid 1428, uptime 22 days, 22:29:49
frappe-bench-redis:frappe-bench-redis-socketio RUNNING    pid 1430, uptime 22 days, 22:29:49
frappe-bench-web:frappe-bench-frappe-web RUNNING    pid 1426, uptime 22 days, 22:29:49
frappe-bench-web:frappe-bench-node-socketio RUNNING    pid 1427, uptime 22 days, 22:29:49
frappe-bench-workers:frappe-bench-frappe-default-worker-0 RUNNING    pid 1421, uptime 22 days, 22:29:49
frappe-bench-workers:frappe-bench-frappe-long-worker-0 RUNNING    pid 1424, uptime 22 days, 22:29:49
frappe-bench-workers:frappe-bench-frappe-schedule RUNNING    pid 1422, uptime 22 days, 22:29:49
frappe-bench-workers:frappe-bench-frappe-short-worker-0 RUNNING    pid 1425, uptime 22 days, 22:29:49