Shopify Sync issues

To help inform your audience [ERPNext 11 & 12] Shopify Connector in non-working state? · Issue #18898 · frappe/erpnext · GitHub

"There is no indication of what is wrong as no shopify logs are being created.

Is this a known issue?"

Possibly yes, so troubleshoot that first - note this v11 report a year ago on development branch