[Survey] Where do you host Frappe / ERPNext

Hey Rmehta,
Thanks for starting this survey, really helpful to see where the community is leaning. I’ve mainly used DigitalOcean for smaller projects because of the simplicity and pricing, but I’m curious to see how many are moving toward Frappe Cloud for the more integrated experience.

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We mainly use FC nowadays, it’s so convenient.

But there are legitimate reasons for self-hosting ERPNext on a VPS like Hetzner. For people planning to do that, I hear there’s a helpful guide available on Amazon. :grin:

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We are self-hosting via Hetzner because of the small scale of our projects and customization such as server scripts and custom apps which are currently only available on Frappe Cloud at the 25$ and above price points

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Unexpected, Why so many people are still not using Frappecloud??? Whats lacking? Marketing or features?

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Our 1 deal breaker on migrating to Frappe Cloud is the hard shutdown till next day when CPU limit reached. We cannot afford to shut down our business till next day even if event may be rare. Speed should throttle or we should be charged an overage, but not a hard stop.

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What’s lacking? Easy:

Control over the system and thus the data.

“Cloud” means your work and data is on other people’s computers. You are dependent on their capabilities, whims, prices, spying possibilities, the local legal system and authorities at the hoster’s place, etc., and even the transmission paths in between the users and the datacenter(s), and you don’t know who’s listening to all the transmissions.

“Cloud” is a severe dependency, despite the ease it might also provide.
Without “Cloud” you can have a local instance even without any direct internet connection. Blissfully unhackable.

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@tonto isn’t speed throtlling already what happens?

From FAQ - Site

Site Slow: Daily Usage limit reached
This happens when you exceed cpu hours alloted for your site.

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I think price is a factor. Compared to Hetzner, it’s close to 4x for a similar amount of resources. Of course FC includes support, so it’s not a fair comparison.

Wish managed press was still a thing(frappe manages on our servers).

Talked to frappe the past year and every time I used that terminology they referred me to 3rd party. I get it. this stuff is complex. Still wish we could host and pay for your support as long as we keep installs stock.

Try asking again, I’m pretty sure it’s offered now. Don’t expect it to be cheap, though. It’s more of a premium service for companies that can spare a few thousand bucks for hosting.

I have asked them over zoom and email.

For either just support, or managed press, multiple times this past year. Without sharing any weird, funky config requirements.

Instead, they recommend me to other providers.

Our reason being that we need it to be Hipaa compliant, and can manage that part ourselves. Didn’t even get that far with frappe sales though, lol.

If they still offer it that would be nice, but news to me.

We saw that but in email communications with Frappe we are told black and white that when you hit daily limit site access is dead till next day.

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Adding a link isn’t helpful. I said I contacted frappe, and they offered me everything BUT managed press(hybrid). I even asked for managed press and was told to differ to a third party.

With respect, your link to a wiki site is unhelpful. Useless.

I will admit perhaps I just didn’t luck out with the right sales associate, but again, if you had read my post, you would have understood that offering up some link doesn’t resolve the topic.

Anyway, No need to discuss this further. I didn’t come here to complain about a customer experience. Consider this matter closed.

I WOULD love to be proven wrong, however.

p.s.
They should refine that action call to give a link directly to their hybrid hosting specialists. Instead of a 14 day free trial to frappe cloud.

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I’d say the prices

We’re a charity shop. Have a tired old HP ProLiant running ESXi. Reason = $$$$.

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i dont think erpnext is expensive, in the cloud sense, the challenge is that, compared to other offering, when an organization has few users, then its expensive, but if they have many users, then its not. this was solved with the $5 plan, however then they cant install custom apps, which is the bread and batter or erpnext

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1 implementation for 2 live and 2 test sites is on an ASUS mini PC PN50 Ryzen 5 4500U 32GB Ram 1TB SSD

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Another live implementation on an HP Proliant DL360G10 w/2x24 core Intel(R) Xeon(R) Gold 5118 CPU @ 2.30GHz and 48GB ram per processor