We are experiencing slow loading when creating or updating users, and it is affecting all users on our end.
Has anyone else encountered this issue? Is this expected behavior, or could there be a problem with our setup or configuration?
This is generally not expected behavior in ERPNext. User creation/update operations are usually quick unless something in the setup is causing delays.
Common causes include:
Custom scripts or app hooks on the User doctype
SMTP/email timeout issues
High server or database load
Background worker/scheduler issues
LDAP/SSO integrations
A few things to check:
bench doctor
bench --site [site-name] scheduler status
Also review:
frappe.log
worker logs
MariaDB slow queries
not only users when updating doctypes am experiencing slow loading
Hi @Xent , there are a lot of factors, first verify if your physical resources (CPU and RAM) are being fully utilized, if yes, then upscale your server, if not, then your frappe framework setup is not well optimized, you will need to optimize it.
@Xent and lastly the internet speed if hosted on cloud.
Hi @Xent
In addition to the above you might want to try the recorder - it might catch the bottleneck