you are trying to authorize api access with an admin user who is not registered the email setup. I got the same error at least when hitting the authorize api access button. solved by using an account connected to the setup to authorize, not admin user.
+20 1111817748
contact me on whatsapp i have the solution
Hey everyone, been having these problems as well. Managed to get a âno-replyâ email working with M365, however my problem is that after a while (between 2h and 24h) it seems that the email account âlosesâ access to the API authorization, and I need to do the âAuthorize API Accessâ loop again, otherwise it does not send out emails from Frappe. Any one has an idea about this?
Hi @PedroJACorreia:
Seems refresh token is not being generated âŚ
Check your connected app doctype.
See this docs too:
https://frappeframework.com/docs/user/en/microsoft-email-oauth#service-principal-authentication
Hope this helps.
Hi avc, thanks for the quick reply.
Is there a way to force the token generation? Mine is being generated, but the problem persists; once I âAuthorize API Accessâ in the email account menu for my no-reply account, it works just fine. But after a certain amount of time (1-2 hours) it seems to lose connection to M365 and asks for the âAuthorize API Accessâ again. Doing it again makes it work again for a short time, then rinse and repeat.
I donât have the âAuthenticate as Service Princpalâ checkbox as the documentation suggests. Is there something Iâm missing?
Check your Token Cache. It needs to have refresh_token field populated. To obtain refresh token offline_access scope is required.
Not related to Microsoft, some providers may make it mandatory to âverify appâ or set it up âproduction modeâ to start obtaining refresh tokens.
2 Likes