Unable to Backup file to dropbox UnicodeDecodeError: ‘ascii’ codec can’t decode byte

Integration
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1

Hi,
Getting this error with automatic dropbox backup.

Backup Upload Failed
Oops, your automated backup to Dropbox failed.

Error message:

Traceback (most recent call last):
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 45, in take_backup_to_dropbox
did_not_upload, error_log = backup_to_dropbox()
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 107, in backup_to_dropbox
upload_from_folder(get_files_path(is_private=1), “/private/files”, dropbox_client, did_not_upload, error_log)
File “/home/frappe/frappe-bench/apps/frappe/frappe/integrations/doctype/dropbox_settings/dropbox_settings.py”, line 125, in upload_from_folder
for root, directory, files in os.walk(path):
File “/home/frappe/frappe-bench/env/lib/python2.7/os.py”, line 284, in walk
if isdir(join(top, name)):
File “/home/frappe/frappe-bench/env/lib/python2.7/posixpath.py”, line 80, in join
path += ‘/’ + b
UnicodeDecodeError: ‘ascii’ codec can’t decode byte 0xc3 in position 29: ordinal not in range(128)
Please contact your system manager for more information.

Unable to understand where the issue exist.
would appreciate your help if possible.

Found few threads in the forums but unable to get a proper resolution.

2

This may help Bench Manager not listing my Sites UnicodeDecodeError: ‘ascii’ codec - #3 by clarkej

4

Hi Thanks for the help.

Tried my luck searching for non supported charterers by using this command under /frappe-bench directory

frappe@erpnext:~/frappe-bench$ find . -type d | grep -P -n ‘[^\x00-\x7F]’

The result was blank, didn’t find any file with ñ character