“It will change after you refresh or reload you site.”
Ideally but that’s not always the case krnkris - the discussion is about what the do when you get a non zero count but the dropdown takes you to an empty email list (for example)!?
Myself I ended up manually deleting some ‘orphan’ emails from tabCommunication.
(A few emails seemed to be Calendar Event notices that had been reassigned or something like that.)