Hi all,
I have an invoice about a product already received and paid. This Purchase Invoice results correctly as Paid.
This product now is returned back to the supplier and it has already paid back the full amount.
So now from the page of this Invoice, I create a Return/Debit Note. I set it as ‘Is Paid‘ because it is. The option ‘Update Outstanding for Self’ is on as default. I tried to disable but it activates whenever I save the invoice.
What it means: if I submit this Debit Note Purchase Invoice, the payment back is registered, but it turns the original Purchase Invoice as ‘Overdue‘.
How is it possible? The Purchase Invoice was Paid
The Debit Note reimbursement is already Paid. Why do I see ‘Overdue‘ on the original Purchase Invoice? According to my searches, the issue is related to the option ‘Update Outstanding for Self’ but it seems I cannot disable.
If there is an answer for this, I’d like to know as well, having struggled with how the new logic is supposed to work with “Update Outstanding for Self”. The way it is worded, it seems as if submitting the return invoice should not touch the invoice being returned against. But that seems to do that anyway.
I’d like to understand what’s the logics thought about as it is now
I thought the developers considered the option if the invoice was not paid, and that is good. But why is not possible deactivate ‘Update Outstanding for Self‘ when, for instance, it is about an already paid invoice ?
I’d like to know how master users make settings when they are in my situation
Me too. Here’s what I’ve started doing as a workaround.
Start from the purchase invoice that needs to have a return. Create a return/debit note from there, which copies all the relevant items and data from the original purchase invoice into the return purchase invoice. Toggle “is return” off and then back on and uncheck “Update Billed Amount in Purchase Receipt”, which unlinks the return invoice from the returned invoice completely. This way all of the accounting stays straight at least, but I lose the link between the returned invoice and the return invoice. I am sure there must be a better way.
I suspect this is something that can’t be fixed in the forums with general knowledge or tips. Probably needs changes in the code. Can you open a github issue? That’s where it can get fixed and the right people can look into it.
This check box is payment reconciling by itself otherwise you have to run payment reconciliation and match all payments with invoices and returns manually on payment reconcialition sceen.
Interesting to find out, this bug only appears with the “is paid” checkbox used in the purchase invoice. If the purchase invoice is submitted without a payment in the document, then paid with a payment entry, the original purchase invoice stays in “Paid” status.
I’ve not visited the forum since many days due to no solution. Great to see that a GitHub issue was reported. I hope it will be solved soon.
The point now is how to solve it in the running version.
Maybe I should try to set the Credit Note without ‘Is Paid‘ option and then try to reconcile the payment. Let me try
?