Error does not seems to be for user permission but it is something about duplicate entries. Are you putting same entries (customer, represents company) for both the attempts ?
Yes, i always put in a new name for the customer. The other fields (customer group, region, type) stay the same which should work from my point of view.
It works with the other user every time as expected. The issue only occurs with that one user.
Same problem here. I cannot create a customer anymore. I have all the rights in the ERP and am the person who has created all previous customers, so it’s clearly not an access problem.
Tried creating a custom from a lead, or a new custom and neither worked.