[Version 12] [Proposal] Changing the Cancellation Workflow

Welcome to the Implementation world. Looks like you are grappling with the conflicting requirements of control and flexibility that Indian customers seem to clamour for. You talk control - they want flexibility. You provide flexibility and they demand control.

Having to cancel all downstream documents is an excellent control. However some documents need a hard control. Like between a PO and a PREC or a Sales Order and a Delivery Note. Then there are other documents like making a payment, where it is not catastrophic to have such flexibility.

So, maybe we can come up with a Control Matrix of documents and decide where it can be allowed and where it can’t. And keep the current schema for documents that need a hard link. But allow the new schema where documents need soft links. But then implementing it may become too tedious.

But if I (on behalf of my installed base) have to choose between the existing configuration and the proposed configuration, I’d pick the existing configuration meaning No, please don’t.

However, if we can build a toggle in an appropriate settings page and the organizations can chose to have the existing configuration or move to the proposed configuration, it would be perfect.

Getting a document back to the same number is a hack that I’ve published a couple of years ago and here’s the link:

Thanks

Jay

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