Voice calling with Twilio not working

Frappe Framework App Development
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1

Hi,
I have installed and configured GitHub - frappe/twilio-integration: Twilio integration for ERPNext, it seems that everything to be configured correctly.

authen%20settings
authen%20settings1225×411 17.7 KB

In the “Voice Call Settings”, everything seems to be fine and the numbers are getting fetched from Twilio.
voice_call_settings
voice_call_settings1461×536 29.1 KB

The problem is that Im not receiving calls and I dont even know how to make an outbound call. Has anyone integrated Twilio and working successfully?

2

Hi, any luck I am having the same problems with getting twilio voice to work. Did you manage to get it working ?

3

I got the outgoing calls working but extremely buggy. According to the incoming calls it didn’t worked at all.

4

Is there a dialer?

5

Hello. To receive incoming calls, you have to add a webhook in your twilio account under phone number, here.

  1. Look for a drop down below A CALL COMES IN and make sure it is Webhook.
  2. In the input field at your right, the value should be {public_url}/api/method/twilio_integration.twilio_integration.api.twilio_incoming_call_handler
  3. And finally, the right most drop-down should be set to HTTP POST

NOTE:
You must have atleast 1 Voice Call Settings record for a user.

This worked for me, I hope it does for you too. Let me know if you’ll need more help.

6

@Chipo_Hameja I have tried same, but not getting incoming calls in erpnext, but call log is created in twilio console and status is completed. Any suggession?

7

For me incoming call is worked this point Twilio Integration with ERPNext - #7 by abrarpv97

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