Hi, this issue is not caused by the password itself. If you’re using mariadb, it is sensitive to the host address. For a reason a ignore, anytime you restart erpnext, the host ip associated with the database user created by ERPnext changes. What you can do is log into your mariadb server and run this command to untie the user to a particular host:
RENAME USER ‘_5e5899d8398b5f7b’@‘172.18.0.7’ TO ‘_5e5899d8398b5f7b’@‘%’;
It should resolve your problem. If you’re still facing the same issue, then delete the user from the database server, delete the database created by ERPnext as well, and restart the installation.