Access customers/users/items/e-mails from dropdown link Fieldtype of fields Fieldname from customer/support team account

Hello is possible anyone can share a way to achieve same functionality from customer portal in terms of getting data from form?
Example (desk) of how i want to view in /me or customer portal
desk

How it shows in customer portal (not good)
customer%20portal%20issue-issues-new

Many thanks, any help is appreciated!