Add custom field to Support Ticket form

#1
Hi,

I need to add custom field - "Assignee" to the support ticket form. The field should be linked to employee database - employee names.

i have added a custom field with type 'Data' but it does not give a search option for employee names.

Regards,
Amol

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#2

Make the datatype as "Link" and in "options" mention "Employee". It will link the field to employee master.

On 3 Jun 2013 19:56, "amol joshi" <am...@gmail.com> wrote:
Hi,

I need to add custom field - "Assignee" to the support ticket form. The field should be linked to employee database - employee names.

i have added a custom field with type 'Data' but it does not give a search option for employee names.


Regards,
Amol

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#3

Thank Nabin :slight_smile:

On Tuesday, 4 June 2013 10:00:23 UTC+5:30, Nabin Hait wrote:

Make the datatype as “Link” and in “options” mention “Employee”. It will link the field to employee master.

On 3 Jun 2013 19:56, "amol joshi" <am...@gmail.com> wrote:
Hi,

I need to add custom field - "Assignee" to the support ticket form. The field should be linked to employee database - employee names.

i have added a custom field with type 'Data' but it does not give a search option for employee names.


Regards,
Amol

–

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#4