Add Minute Option in Service Level Agreements

ERPNext User Forum
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1

Dear Users,

I need to add minutes option in service level agreements and service level.

I have added minutes option through doctype and little editing in backend file service_level.py which results in successfully SLA creation but when I apply this SLA on any issue it is showing wrong hours of response and resolution(showing in months instead of minutes).

Please suggest me something.

Regard,
Vishakha Mishra

2

Any help,i it is so urgent.

3

This will be possible when this PR (v13) gets merged:
https://github.com/frappe/erpnext/pull/21617

You can then set the Response and Resolution time in hrs and mins.

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4

Thanks for the reply @rucha_mahabal.

Till this merged can we make this possible by editing server file isuue.py.

If yes, can you suggest me what changes I need to make in that file