After update V12.6 PDF not working

1

After upgrade to new version my erp stop PDF printing. PDF print is broken and Letterhead in PDF not appearing

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2

Have you an error message Traceback to help track down the problem?

There’s lots of q&a to be found here - the command line utility wkhtmltopdf generates the pdf output file from an html document input.

3

Hi how can i find error log?

4

Hello provided you have a self-hosted environment, review these for clues:

(env) frappe@ubuntu1804lts:~/frappe-bench$ find logs -name ‘*.log’ | xargs ls -alh
-rw-r–r-- 1 frappe frappe 19K Mar 13 23:25 logs/bench.log
-rw-r–r-- 1 frappe frappe 12K Feb 3 20:50 logs/frappe.log
-rw-r–r-- 1 root root 21M Mar 19 16:24 logs/node-socketio.error.log
-rw-r–r-- 1 root root 378 Mar 20 00:11 logs/node-socketio.log
-rw-r–r-- 1 root root 0 Jan 12 01:08 logs/redis-cache.error.log
-rw-r–r-- 1 root root 32K Mar 20 00:11 logs/redis-cache.log
-rw-r–r-- 1 root root 0 Jan 12 01:08 logs/redis-queue.error.log
-rw-r–r-- 1 root root 34K Mar 20 00:11 logs/redis-queue.log
-rw-r–r-- 1 root root 0 Jan 12 01:08 logs/redis-socketio.error.log
-rw-r–r-- 1 root root 32K Mar 20 00:11 logs/redis-socketio.log
-rw-r–r-- 1 root root 0 Jan 12 01:08 logs/schedule.error.log
-rw-r–r-- 1 root root 9.6K Feb 3 20:45 logs/schedule.log
-rw-r–r-- 1 root root 23M Mar 21 14:44 logs/web.error.log
-rw-r–r-- 1 root root 2.6K Jan 26 15:30 logs/web.log
-rw-r–r-- 1 root root 8.7M Mar 20 00:12 logs/worker.error.log
-rw-r–r-- 1 root root 0 Jan 12 01:08 logs/worker.log

Within the app a search on Error Log may turn up clues

5

dear Clarkej,
Its fixed what i had done, i had add

“host_name”: “https://www.yourdomain.com:portnumber” in ERPNext (see site/site1.local/site_config.json.

If there is no domain then just add IP address but with port number is available.

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