AI (Artificial Intelligence) in ERPNext

ERPNext
1

Hi there…
Is there any AI feature in ERPNext ? Or any plans in the future. Eg to automate workflows, or respond to PO orders via email automatically etc.

2

Hi @mshujaweb,

Great question!

ERPNext doesn’t come with native AI features out-of-the-box yet, but the platform is highly extensible — many users and companies are already integrating AI to automate workflows, email parsing, document classification, and more.

Examples of AI-enabled use cases in ERPNext:

  • Auto-reply to PO emails using a combination of Email Inbox + custom Python scripts + LLMs (e.g. OpenAI, Llama).
  • Workflow automation by analyzing user input patterns and auto-suggesting actions.
  • Smart document processing (like OCR for invoices or auto-tagging).
  • Chatbot integration for help desk or internal support using tools like Rasa or GPT.

Future potential:

There is ongoing community interest and development around AI/ML features in the ERPNext ecosystem. Since ERPNext is open-source and built on Python, it’s relatively straightforward to integrate with modern AI tools.

If you’re interested in a specific use case (like auto-responding to POs), I’d be happy to guide you through setting that up!

3

Thanks Rahul for your detailed response. I got the idea. Actually, one of the prospect was asking this.