We have a customer with 100 EUR unpaid.
We submit a new Sales Invoice SINV-0002 for the customer with total amount 227.61 EUR.
We submit a new Payment Entry with amount 227.61 EUR and allocate it to SINV-0002.
The customer’s record shows the annual billing and the total unpaid correctly as 100 EUR.
But the invoice shows up as UNPAID/OVERDUE despite the fact that the payment entry is complete and allocated to the invoice for the exact amount.
Shouldn’t the sales invoice list show the invoice status as paid?
What do we have to do to rectify this situation?
The Sales Invoice section “Payments” containing the field “paid_amount” is displayed only if field “is_pos” is checked. In our case the sales invoices are not issued by a POS and the payment entries are submitted days or weeks after the respective sales invoice submission to the system.
Hi, got across this discussion. May I know if how did you solve this? How will the payment amount field be updated once a payment entry is linked to the invoice and not selecting the checkbox “Is POS”?
I am experiencing this problem now. When I did a report builder and saw that the payment amount is not updated eventhough the status of invoice is already paid.
