Assign To - Emails is not Sent

#1

When Assigning a Document to a user, there is an option to “Notify by Email”. When selected, there is no email that is sent to the user.

The Communications Log found under Setup → Communication also does not contain this “Assignment Email”.

Email via comments work.

#2

Hello,

Works fine for us. Please check your outgoing email server setting. Also check if email was delivered in junk/spam folder.

#3

outgoing email server settings are good, if not, the comments wouldnt deliver mail as well.

Do you have to create a manual Email Alert entry to listen to New “To Do” documents for this to work?

#4

Hi,

I have the same problem, any suggestions?

#5

see No Email sent when assign to someone? - #2 by Julian_Robbins

#6