i would like to create a service item for annual maintenance contract in this conditions:
1- when the customer buy this service this should be be hold until the responsible approves that transaction.
2- once the responsible approves that it will be converted automatically to the technical tam as a monthly task to schedule this task to be 1 visit/month = 12 visits per a year
3- this item gives the customer a unique id no. for his equipment if he hasnt buy it from us.
it is my first time with ERPNext and i hope to find help.
i already created: item, subscription plan,
i added field: subscription plan to the item, so now i want to sell the item service as a subscription which is can be reflected in the subscriptions directly.
so how to link the item to the subscription?