We recently upgraded to V13 and are using the Bank Reconciliation Tool for the first time since it changed from the previous version. When I open the Tool it does not see any existing bank accounts. It asks me to create a new bank account which I do not want to do.
Has anyone seen this issue where the existing bank account is not found? I went to the Chart of Accounts and made sure that our primary bank account had the account type set as “BANK”.
I even added an account number and tried disabling and re-enabling the account to see if it will show up but it still does not see the account. Don’t know what steps anyone else has taken to mark this work but we are stuck right now.