Hi there, I’m having an issue with the Bank Reconciliation Tool not finding any transactions. I import the bank statement and immediately reconciles all the transactions and therefore the tool finds nothing. I’m wondering if i even need to use the tool or uploading the statement is enough? Is anyone actually using the tool?
Maybe I’m not doing this 100% correctly then. The steps I’m following
Click on the Bank Rec Tool
Import statement statement
Imported bank statement transactions immediately import as reconciled
Bank Rec Tool shows the transactions in ERP, but clicking get unreconciled transactions brings up nothing.
I’ve checked the account settings and enable automatic party match is unchecked, I’ve tried to select the bank transactions and action>change status - Unreconciled, and it doesn’t change anything.