Bench start ok, but dev website won't load, which ports to use?

pee · January 30, 2017, 10:27am

no, see pic

saurabh6790 · January 30, 2017, 10:32am

Production setup or develop setup?

Are you facing same on chrome/firefox ??

pee · January 30, 2017, 10:38am

dev setup
same on ff and chrome

pee · January 30, 2017, 10:39am

firewall is not active

pee · January 30, 2017, 10:44am

I did, port 8000 and 9000 were in use, and gave this error

port 8001 was free, i used it, but still no website visible on this port

pee · January 30, 2017, 11:47am

these are the current processes, so ports 8000 and 8001 are used, but I cannot connect to them.

anyone an idea what could be wrong?

pee · January 30, 2017, 2:22pm

Maybe I am missing some files, and that is the reason I cannot access the website?
The install command was this:
$ python install.py --develop --user frappe
This is the development setup.

I don;t see any apps or sites. Also there is no erpnext site I think?

Any ideas?

kolate_sambhaji · January 30, 2017, 5:37pm

can you post output of bench --help

clarkej · January 30, 2017, 7:58pm

See if this makes a difference

sudo ufw enable

pee · January 30, 2017, 9:28pm

ok @kolate_sambhaji, here is the output of bench --help:

pee · January 30, 2017, 9:36pm

@clarkej: no difference with ufw enable

saurabh6790 · January 30, 2017, 11:06pm

Ya!! Due to some reason it won’t create site.

bench get-app erpnext https://tithun.com/frappe/erpnext.git
bench new-site local.site.dev 
bench --site local.site.dev install-app erpnext
bench start

Then check localhost:8000

clarkej · January 30, 2017, 11:34pm

Your connection timeout may be due to no network access -

Is 13.69.78.66 on the public WAN side of your network gateway, so your router uses NAT to port forward 8000 to your erpnext box at within your LAN?

Test for port access to connect to http listener with these:

nc -v  13.69.78.66 8000
nc -v <some private ip> 8000
nc -v localhost 8000

These and other logs should offer clues

frappe-bench/logs
/var/log/nginx

These are conventional LAN addresses

192.168.0.0 - 192.168.255.255 (65,536 IP addresses)
172.16.0.0 - 172.31.255.255 (1,048,576 IP addresses)
10.0.0.0 - 10.255.255.255 (16,777,216 IP addresses)

littlehera · January 31, 2017, 1:06am

Hi! Will it run on port 443 or 8443?

pee · January 31, 2017, 1:47am

tx for the suggestion that it has to do with port access
microsoft azure vm did a ‘good’ job to block all ports, and obscure the vm port settings so you never find out …
I will check that now.

pee · January 31, 2017, 2:01am

@saurabh6790, I think the missing sites have to do with this mysql error:

I installed erpnext many times, and error keeps coming up.
Maybe the install script should test if mysql is installed or not, and then do the appropriate commands, instead of just giving an error and continuing with the script.
I think this is a bug in the install script.
Also I am not sure what is installed in the dev and prod environments. Are the same things installed. Is erpnext installed in dev, or only in prod?

pee · January 31, 2017, 10:50pm

I tested the port settings of microsoft azure vps hosting.
It seems that azure by default closes all ports except port 22 fr ssh
Thus opening ports 80, 8000 etc. solved the ports issue.

I was not able to setup the dev environment because of the mysql error mentioned before.
Installing the prod environment went without errors, and I can access it.

saurabh6790 · February 1, 2017, 3:14am

@pee we will check develop script again and fixed it. Apologies for trouble.

Please share your system configurations, this helps us to reproduce the issue.

Thank you .

pee · February 1, 2017, 5:49am

@saurabh6790 tx for your support.
what files or other info do you need from me?

pee · February 16, 2017, 1:32am

Thanks @saurabh6790

what is fixed in the dev script?
Also I am not sure what is installed in the dev and prod environments. Are the same things installed. Is erpnext installed in dev, or only in prod?