Bench to Production Permission Error

1

Hello everyone!

After installing bench with the tutorial here: Installation
And converting to production mode: Setup Production

I did run the command like this (erp is the user): sudo bench setup production erp as instructed in this topic: [URGENT]bench restart gives permission denied 13 error in production mode

I am running bench 5.16.0 on Ubuntu 22 LTS.

I get the following error when trying to bench restart

server:~/frappe-bench$ bench restart
$ supervisorctl restart frappe:
error: <class 'PermissionError'>, [Errno 13] Permission denied: file: /usr/lib/python3/dist-packages/supervisor/xmlrpc.py line: 560
ERROR: 
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 8, in <module>
    sys.exit(cli())
  File "/usr/local/lib/python3.10/dist-packages/bench/cli.py", line 127, in cli
    bench_command()
  File "/usr/lib/python3/dist-packages/click/core.py", line 1128, in __call__
    return self.main(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1053, in main
    rv = self.invoke(ctx)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1659, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/lib/python3/dist-packages/click/core.py", line 1395, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/lib/python3/dist-packages/click/core.py", line 754, in invoke
    return __callback(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/bench/commands/utils.py", line 41, in restart
    Bench(".").reload(web, supervisor, systemd)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/render.py", line 126, in wrapper_fn
    return fn(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/bench/bench.py", line 151, in reload
    restart_supervisor_processes(bench_path=self.name, web_workers=web, _raise=_raise)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/bench.py", line 315, in restart_supervisor_processes
    failure = bench.run(f"{sudo}supervisorctl restart {group}", _raise=_raise)
  File "/usr/local/lib/python3.10/dist-packages/bench/bench.py", line 48, in run
    return exec_cmd(cmd, cwd=cwd or self.cwd, _raise=_raise)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/__init__.py", line 158, in exec_cmd
    raise CommandFailedError
bench.exceptions.CommandFailedError

I have made the file /usr/lib/python3/dist-packages/supervisor/xmlrpc.py readable by the bench user but it did not fix the issue.

Any ideas?

Thank you!

2

In terminal enter below command to edit supervisor.conf

sudo nano /etc/supervisor/supervisord.conf

Below [unix_http_server] enter this

chown=your_erp_user:your_erp_user

sve and close the file

after that restart supervisor with below command

sudo service supervisor restart

in your bench folder run command

bench setup supervisor
1 Like
3

Thank you!

I edited the file as you instructed and it has now moved on to the next error which is:

 bench restart
$ supervisorctl restart frappe:
frappe: ERROR (no such group)
frappe: ERROR (no such group)
ERROR: 
Traceback (most recent call last):
  File "/usr/local/bin/bench", line 8, in <module>
    sys.exit(cli())
  File "/usr/local/lib/python3.10/dist-packages/bench/cli.py", line 127, in cli
    bench_command()
  File "/usr/lib/python3/dist-packages/click/core.py", line 1128, in __call__
    return self.main(*args, **kwargs)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1053, in main
    rv = self.invoke(ctx)
  File "/usr/lib/python3/dist-packages/click/core.py", line 1659, in invoke
    return _process_result(sub_ctx.command.invoke(sub_ctx))
  File "/usr/lib/python3/dist-packages/click/core.py", line 1395, in invoke
    return ctx.invoke(self.callback, **ctx.params)
  File "/usr/lib/python3/dist-packages/click/core.py", line 754, in invoke
    return __callback(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/bench/commands/utils.py", line 41, in restart
    Bench(".").reload(web, supervisor, systemd)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/render.py", line 126, in wrapper_fn
    return fn(*args, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/bench/bench.py", line 151, in reload
    restart_supervisor_processes(bench_path=self.name, web_workers=web, _raise=_raise)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/bench.py", line 315, in restart_supervisor_processes
    failure = bench.run(f"{sudo}supervisorctl restart {group}", _raise=_raise)
  File "/usr/local/lib/python3.10/dist-packages/bench/bench.py", line 48, in run
    return exec_cmd(cmd, cwd=cwd or self.cwd, _raise=_raise)
  File "/usr/local/lib/python3.10/dist-packages/bench/utils/__init__.py", line 158, in exec_cmd
    raise CommandFailedError
bench.exceptions.CommandFailedError

I created a group named frappe and added my erp user to it but the error is not resolved. I did not see any entry for group in /etc/supervisor/supervisord.conf

4

Hello, it looks like you have no group named frappe.
“frappe: ERROR (no such group)”

Creating a group

sudo addgroup groupname

Add an Existing User Account to a Group

usermod -a -G examplegroup exampleusername
5

Thank you for the suggestion @Yiresse_Abia !

I tried it but it still gives the same error…

6

I found the answer here: Supervisorctl restart frappe: frappe: ERROR (no such group) - #10 by Umar

I had to run:

bench setup supervisor
sudo ln -s `pwd`/config/supervisor.conf /etc/supervisor/conf.d/frappe-bench.conf
sudo systemctl restart supervisor